Terrible service. I bought paella "take away" to join my husband to eat as he was ordering food at another restaurant down the food strip, however apparently all the restaurants will not allow you to bring another restaurant food. We returned to Simply Spanish thinking surely we can sit at one of their tables to finish my food. We were greeted by a Latino woman that said we cannot eat here at the dining area. I asked her to clarify , that she wouldn't allow me to eat Simply Spanish food in it's own restaurant as that is rather absurd. She replied that prices are different for take away vs diners. Now,
I understand the reasoning of higher prices covers staff and it wouldn't annoyed me so much if the restaurant was busy as it's a reasonable ask, but we were the only person in the inside / outside restaurant!
Besides we just needed a table to eat their food, not service.
She sent us to the public seating to have us eat our food near the bin.
If they hire floor manager that really know how to operate a business and was strong on customer service, just being flexible, have a smile on their and tell me what their policy is however given the place is empty, they'd honour me sitting down to eat their food could had more of a positive outcome and returning customers.
I do like their food, but to pay $15paella for two muscles and service like that. Will never come back nor recommend anyone for that matter. Stay away.