I've been 3 times and each time the service had been pretty bad. The staff are rude and unhelpful. I ordered 'Steamed whole barramundi topped with ginger, garlic, shallot, celery and sesame oil' and received a lukewarm barramundi with ginger and two tiny pieces ( each piece an inch) of shallot. No celery, shallots or garlic. When I enquired why the fish didn't come as advertised, they said the photo garnish was used only for advertising reasons. I told the waiter that it's not the photo i was referring to but the actual menu.
I was then handed a bowl of cold shallots. When my husband paid for the bill the waiter behind the till was looking and interacting with my husband rudely. My husband asked why they were being rude, the man immediately apologised. I feel that there are underlying issues with this business, that should be investigated. The staff are unhappy and it shows through the service. This was probably the worst dining experience I've had. I'd like to point out the young girl who brought us the cold shallots was lovely and polite, she was new.