The Cupcake Factory

I ordered a goodies platter for family in Sydney. The staff were extremely professional and friendly, and the ordering process was very straight forward. I definitely recommend and will be a returning customer.

If only I could do half star. But they get 4.5 from me. Ordered mini cupcakes which were delicious and looked so cute. Cakes were moist and not too sweet. Also very well priced! Communication via email was good, phone was hit and miss depending who you got- they prefer emails. I ordered two gf cupcakes and on the day I did not receive them- reminder to check when picking up, they come packaged separately in another box. They did offer to make them but I was not keen to battle traffic and drive back to Drummoyne. So one poor kid got no cakes at the birthday. Other than that I would definitely come back here again.

Excellently priced and very tasty cakes. Also very accommodating with requests for birthday cakes, including gluten free requests. Definitely recommended for any type of celebratory cake or obviously cupcakes!

We got our wedding cake from them and they are just perfect! They gave us a free taste of mini cupcakes which were soooo good! They respond quickly on emails and they're quite flexible. Good price for such good quality and quantity (the actual cake was so thick) as well; best value for money! Can't complain at all

Great cake/cupcake shop. Beautifully presented cakes and deserts.

The best and most beautiful cupcakes in Sydney! My partner ordered them for my birthday and it was perfect! The store is lovely and the staff nice and helpful!

I dropped in right before closing time but the friendly staff here had no issues sorting out my order and provided it in beautiful packaging as well. The cupcakes were amazing too. Will definitely be returning here again.

The most beautifully decorated and delicious bite sized mini cupcakes. Never been disappointed with this wonderful Sydney gem for all special occasions.

Janine and her team replicated a jungle cake I was after and the result was nothing short of spectacular! It was the most gorgeous cake, and tasted delicious! Thank you so much. We will be sure to use you guys for our next birthday!

Hi guys! I just want to thanks The Cupcake Factory for the best cake and cupcakes I’ve ever had in my life. My husband was extremely happy with his Real Madrid cake and the taste was fantastic. I highly recommend this shop for any events. Customer service, quality and prices are amazing. Warm Regards, Oriana