Enjoyed a great meal here last week - good quality, generous portions. Came back on Monday night to take advantage of a special where particular mains are $19. Our party of four ordered via the QR code on the table, which is the restaurant’s ordering method given they don’t do table service. Only after submitting the order did I realise the discounted meals had gone through at full price, which totalled $32 more than the advertised special. When I queried this with the manager I was told, “Oh, yeah, the app doesn’t accommodate specials, so you have to order from the front desk for that…” This isn’t stated on the menus or the app, and it didn’t sound like the first time it had been raised, either. I was then told there was no way to fix this, other than to give us more food or drinks, which we didn’t really want, for free. Paying in cash is fine, of course, but opening the till and handing over $32 apparently isn’t an option. Nor is reversing a card transaction and redoing it for the correct amount… something every business does every day when they make a mistake. Good food when it eventually arrived … 55 minutes after we ordered, though one plate was missing an element and another had been swapped entirely for something else, without asking, because “the kitchen didn’t like the way the other thing turned out.” Two free undersized drinks from the surly bartender who kept the queue waiting while he flirted plus two free desserts made up for it financially, but the experience left a bad taste.