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Pacific Highway 2450, Coffs Harbour
Mc Donalds is Mc Donalds. One star loss as it is hard to find. We past it and had to use maps to find a back road into the complex. Put a sign up at the highway so we know where to turn in. Make sure it is better marked as we only saw it after passing it on highway speeds.
Bought a coffee at maccas, girl wasnt overly friendly
No help or service at all when finally served all staff out the back laughing and socializing amongst themselves. While customers were waiting for their food AFTER 10 MINUTES and the wait line getting longer I ask for the manager. But was told she was busy over in the Cafe talking and laughing with another staff member. And very rudely said to me she was busy with an interview! !!!!! All the tables were dirty and not cleaned off and by the time this was address. Our Food was COLD. NEVER EVER WILL I EVER STEP FOOT IN THIS UNORGANIZED UNDER MANAGED STORE AGAIN
We waited for a half an hour at 7am for a discusting breakfast smothered in BBQ sauce which made both of us feel sick for the rest of the day. Our Big breakfast usually on a plastic plate was now a burger. As we were asking for our free Seniors cup of tea or coffee, only the Supervisor was allowed to grant that wish and he was flat chat with newbies starting either that day or recently. He did a great job under very stressful conditions. A few people had just left the fast food shop due to the long wait, leaving their burgers on the bench. I must say, I love their Chai Latte on almond it never disappoints whichever Maccas we went to. This was my mini free cuppa. The only gold lining of our experience.
Mymaccas app didn't work for them, so I had order again at the drive-through. They refused to honour the 20% discount offered through the app. Normally I would understand, but under the circumstances, they should have considered it. Once I received the order, it was wrong. When I brought it to their attention, I was accused of not paying for the extras I was missing. When I showed my proof of purchase, it was rectified without an apology. Both McDonald's in Coffs Harbour are taking their customers for granted unfortunately. The service and the burgers are really better at Hungry Jack's.
Clean restaurant, very busy. Food not that good considering you would think it would be hot and fresh. But just slapped together no care given.
Ordered 2x big brekkie burgers, 2 hash browns, 1 mocha frappe and a 1 med caffe latte. The meals came out late and received 1 big brekkie burger and 1 bacon and egg mcmuffin, when I confronted them they were clueless about what they were doing. Worst experience.
Good food and close to fuel station. Coffee could have been better.
Pretty busy sometimes, better off going elsewhere at peak times.
Ordered two happy meals and they came without the toys but the driver came back out with them later. I really appreciated the effort thankyou Macca's.
This restaurant currently does not have a description.
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