Driving into which seems to be a parking area for the restaurant I was greeted after I had parked, exited and locked my vehicle by a woman concierge from the hotel whom informed me that parking was strictly for hotel guests and or that I could pay $35 to leave my vehicle where I had parked it. I explained that I was dining at the restaurant but was quickly interrupted by the woman concierge saying the restaurant was NOT part of the hotel establishment and that I could not park here. After removing my vehicle and parking in an adjacent street 200 meters away, my party entered now late to the restaurant to dine.
Wait staff were very nice, however the food which came out was a different story. Spaghetti, tomato sauce, basil & Parmesan GF noodles came out gluggy and pathetically stuck together and the sauce was bland.
Rigatoni, braised wagyu beef, spicy tomato sauce was a very small serving, it was “garnished” or rather heavily dusted with Cayanne Pepper which was hotter than the spicy tomato sauce, soo hot in fact it made the dish inedible. I quickly returned this dish.
The Piccante Pizza was deprived of its salami, and the cubed potato on the Rosemary Potato Pizza are three times cooked, leaving it very oily. On top the Potato Rosemary Pizza was a drizzle of disappointing meaningless “Truffle Emulsion.”
During the course of the meal, the concierge woman whom I had spoken to in the carpark whom told me the restaurant was not part of the hotel, entered the restaurant walking past the pay counter and bar, entering a few tables deep into the room pausing, glaring directly at me. This woman made it a point that the restaurant was NOT part of the Hotel, however she entered the dining room as though she was an authoritative figure which was confusing and angered me right in the middle of my meal.
There is a sign on the main back wall (facing the street) of the restaurant in plain sight, glass sign/black writing showing the gym upstairs restaurant, hallway reception and carpark.
Could this be the restaurant carpark? Confusing maybe...?
The open kitchen and rowdy loud kitchen staff together with the double height ceiling make dining very noisy.
Management staff were occupied with their smartphones rather than being observant to customers, gaining staff attention was difficult.
I would only eat at this establishment if I where staying at this Hotel, however the smart traveler hopefully reads this review and visits or orders from a local more passionate kitchen that doesn’t use its tinned pizza sauce as a base for its pasta sauce.