Bistro Guillaume

We chose Bistro Guillaume for my wife and my joint birthday dinner, and we found ourselves a fan of the venue after our first class experience. After reading the various recent negative reviews, I was a little apprehensive of the service & reception we would get for our first date night without our baby. However, we were quickly reassured that this would be a memorable night to remember for all the right reasons the moment we stepped in till the time we paid and left. We were made to feel welcomed and valued even though I only have the basic white Crown Rewards card status. Eric, our Maitre d’, was friendly and quick to help me validate my parking ticket the moment I presented my card and ticket when checking in. He was also very accommodating to grant our request for a beautiful private booth table with an open view of the oasis and pool. Having booked as our birthday, he promptly organised the complimentary sparkling wine & Crown chocolate gift box shortly after we were seated. They were also nice enough to replace my wife’s sparkling to a delicious mocktail after finding out she’s pregnant. Harsh was our waiter who serves us throughout the evening. He was knowledgeable, pleasant and more importantly, seems to enjoy his job. He even remembered my wife’s pregnancy while we were choosing dessert and warned us to avoid the one whipped in raw egg white (we would never have guessed that from the name choc Delish) Besides good culinary taste, another important measure of a fine dining when we are paying good $$ for is the service. And I am glad to say that Harsh excels in that area. He constantly checked in on us subtlety without being intrusive to make sure we are ok with the meal and service, and proactively offered us more bread to share. Meal wise, we had an overall enjoyable 3 course dinner. My wife loved the chicken liver parfait with grilled sourdough entree, and had the linguine crab mains which she found a tad bland. My beef tenderloin mains was delicious though would have loved a bit more jus. Our passionate soufflé was a nice touch with the birthday candle. The evening capped off nicely for us when Eric was patient and courteous with my payment with various Crown gift cards and also the discount with Entertainment App. Happy wife, Happy Life! Tips to remember: 1) Best tables with window & pool view are 51, 61, 71 2) Complimentary Birthday treats when booking as a Crown Rewards member, even with basic white status

Had heard it'd gone downhill since opening. It has. The food was disappointing, not bad, just not to the standard we expected or worth the prices. Service was good from most of the staff- a bit off from others... Won't be going back.

My friends and I had high tea which was beautifully presented and sufficient. We were very disappointed that tea wasn’t bottomless as this is usual for most classy high teas. The service was very ordinary. The cashier was down right rude when we told him that the waitress said we could split the bill. He acted like this was so inconvenient and difficult yet each cost $50 or $65 so the math was pretty simple. He shook his head and muttered- totally disrespectful and left us feeling very angry and disappointed. He spoilt our day.

My son chose this restaurant to celebrate his graduation with his family of 7. On arrival the tall, robust lady was not welcoming and bordering on being abrupt. With all the precautionary safety measures in place we were seated in a very tight corner with close proximity to two other families and there was no social distancing. We promptly asked to be seated in an open area and were told to bring our water glasses with us. We were taken back by this request. The tall, robust lady's mannerism was not what one would expect from dining at the Bistro Guillaume with bread being thrown across the table to reach the side plate and then to comment "got it". Customer service was extremely poor all night, though the food was enjoyable. First and only time we will be dining at Bistro Guillaume.

Food was our standing, roulard cooked perfectly. Dessert was great, chocolate delice was amazing and the riz au lat I believe it was called was nostalgic and amazing. Service was a bit awkward, wait staff either forgot to put drink through or bar staff was busy. But a great dining experience non the less.

Love this restaurant. The food is sublime but not ostentatious. The staff are all wonderful and the decor is relaxed.

From the very moment we entered Gullaume the male manager made us feel very in welcome. Whilst we were seated we noticed him being rude to three other people. When asked if our meal was ok, I remarked that my meal was not very good to which he commented, You obviously do not know how it should be cooked.. very dissatisfied

Although the food was absolute delicious and the girl who was serving us was lovely our overall experience was not good. I had made a reservation a month in advance and requested a table with the pool view I had also requested that when they bring out the dessert they put a candle in one of the dessert as it was my mum’s birthday. I even called on the day in the morning to confirm the same. Upon our arrival we did not get a table by the pool on the contrary we got the table on the other side of the pool with no view in sight. Plus when the dessert came out there was no candle and as it was suppose to be a surprise for my mum I could not even say anything. I mentioned this when I went to pay the bill and the guy apologised and said that my table was given to someone else by one of the waiters and they did not read the notes about the candle and that was it. Unfortunately as impressed as I was with the food I was disappointed that my mum did not get the surprise I had planned for her.

Onion Soup and escargot were excellent. Chicken nice but more sauce would have been appropriate as it became quite dry by the end. Wife and friend had same entrees but Gnocchi for mains and a charcuterie board. Gnocchi was nice. Charcuterie board was nothing special. Waitress was very nice but chap who was waiting seemed a tad aloof . Saw us when we first arrived and didn't greet us or at last say "Someone will be with you soon." After our mains were taken no one asked us if we wanted desserts so we just got up and left. Had to get attention of staff to pay our bill. Happy to return.

A lovely evening, but some of the food was a bit below the standards we were expecting. For starters, the tartare was exceptional, and the soup was divine. Top marks. For mains, the duck was a little dry and chewy. Not bad enough to send it back, but far from the best I've had. My wife had the tenderloin, which was lovely, but the accompaniments were devoid of seasoning, so the dish as a whole was a bit on the bland side. For dessert, the lemon tart was beautiful, but the profiteroles were pretty average. I'm sure we will eat here again, but it's not top of the list.