Baskin-Robbins

Brilliant service and excellent range of cakes available due to new manager. She was so helpful and had the shop under control even though she was juggling everything by herself. Really appreciated the excellent service hence the review!!

Great products, great customer service!

Great Staff and good ice cream!!! Recommended!

Phone number is incorrect. Even rang in the store

Love the choc thickshakes. Bronte a really nice chick. Highly recommended for ice cream and service 🤡😚😚

Been calling Beenleigh Baskin Robbins to find out prices of their Stanger thing range so I can take my son, but they never picked up.... 12 times and no answer... What kinda business are they running where they don't even pick up the phone???

Unfortunately I had a bad experience here today. And it’s not the first time either, but as I am part of the beenleigh community and I try and support local business, I was shocked at the attitude I was given when trying to organise a birthday cake for my sons birthday on Saturday. Every year I give ample notice to this business regarding birthday cakes and I was always told 48hrs notice was required to have one made. The lady behind the counter said “I need three days” whilst rolling her eyes and slamming her receipt down onto the counter, I said it’s three days now, being it’s “Wednesday” today, and she replied “well actually it’s only two days that she could make it” and after the fact I have been told on other years two days is still enough time to make the cake!!! I didn’t realise in the middle of winter a small ice cream business could be so busy, which left me feeling upset, and I said don’t worry about it, I won’t bother at all!!! And I walked out!

Staff not good, They over charged me and instead of offering a refund said we are really sorry. Only sorry no refund. I have ordered only one Ice cream and they are charging me for two and also want me to take second one also instead of doing refund. When I asked for refund the lady said come back on Monday as I am not authorised to do refunds. Very unprofessional staff. Please check your bill before making payment to them. Thanks

Friendly staff

Went there for the first time today and bought a small ice cream for our 5 year old and a unicorn shake for me, my son ended up dropping his ice cream on the floor as we were about to leave, he started to get really upset and the lady was so nice about it giving him a replacement for free, my unicorn shake was beautiful made as well.