Pre-booked table for 6.45 pm for 6 people. The table was laid for 4, extra plates were inserted. We were all present and ready to order at 7 pm. 2 of us had pre ordered due to food allergies, Pam had been very helpful on SMS. About half full of customers. Hot plates were brought. The meal eventually arrived at 9 pm, the plates were cold by then! My friend with allergies found her meal contained a food to which she had an allergy, she mentioned this and it was confirmed and suggested she push it to one side. Not really good enough! The food was delicious, my first taste of Indian cuisine, a lot of sauce with my mango chicken. There are NO TOILETS at this eatery! I had to go out and find one in the Shopping Centre; definitely not good as a female at night. Despite a very tasty meal the wait was far too long, the place had emptied before we got our food, despite other people coming in after us. There was no mention of COVID19 precautions and I was horrified to watch a new table being laid by the staff member holding the forks, by the eating end, with their unprotected hand! This practice needs urgent improvement to avoid spread of any unhygienic nasty.