Ordered two meals in the bar area, first meal came out 10 minutes before the second meal. The second meal was a chicken parmigiana and the chicken itself was cold and not edible.I took the meal back and was told a fresh one will be made. The heated attempt came back and was still cold, the server advised me she will come back and check on how it is, she never returned. Not one person came past to collect our used plates. On my way out I mentioned to the gentleman that was standing at food collection area that the parmigiana was still cold, he didn’t seem to concerned about and said sorry. I would also like to mention I had to request Gravy that was paid for at the counter to only be given Dianne. It was a disappointing experience.