Serotonin Eatery

Horrible experience. We arrived at 10:45am - We were asked if we had a booking, then when we said yes, asked when we made it like we couldn’t have the table - Both misgendered immediately “girls“ to then sit down and read menu that states we will be paying 12.5% extra today for “#equality” - Seated at 11am - Sat down to dirty water glasses, no water - Wonky table with old tissues already stuffed underneath to try fix it - Ordered at 11:06am - Friends Nachos arrived at 11:21am - Pancakes arrived at 11:36am, 15 minutes later - Had ordered a coffee, after 35 minutes they told me there was still a wait. I cancelled my coffee + muffin deal order and asked for a refund - Ask to get a take away container and then had to scoop my own meal into a container at the counter cause they said they couldn’t touch it - Asked for a refund for the muffin + coffee deal, only refunded $10 even though I paid $12 and was still charged the surcharge for it on the total bill - Left at 11:50am I ended up paying $32.51 for this experience, to be misgendered, given dirty serve wear, sat at a wobbly table, sit for 15 minutes while my friends food went cold, cancelled my coffee cause it didn’t arrive before we were done, was then charged the surcharge for it and the pancakes were incredibly underwhelming. If I could give less than 1 stars for this experience I would. Note: the pancakes were $26, I was charged and additional $6.51 for this experience.

Loved this place!!! Fantastic menu, beyond amazing food and a great experience in general! The staff were lovely and were more than happy to cater for my numerous allergies. The food here was probably the best I’ve had at any restaurant or cafe!

Enjoyed the smoothy and pumpkin meal (can’t remember what it was called but heaps of pumpkin 🎃 lol)

The food and drinks were way too expensive, very mediocre and very bland. Nothing special at all. 2 meals + 3 drinks = $100! Shocking! I don't have a problem paying for high quality food. In this instance the price wasn't justified at all. Left very disappointed. There are so many nice cafes in Richmond itself that there would be no need to come back here again.

Really delicious healthy and wholesome food with huge portion sizes. Almost everything can be made vegan and the dog friendly courtyard out the back is a real plus, serving vegan puppacino's. The service could be better but it was very busy and mothers day so that could be why🤷🏻‍♀️

I don’t care for the weekend surcharge but everything else about Seratonin is spot on. Loved my gingerbread latte and the delightful presentation, thoroughly enjoyed my galaxy açai bowl and the positive pancakes. Both were visually stunning and you can barely believe they are actually nourishing you to boot. Free parking is also a breeze despite the inner city location and the ambiance is just as you would expect from a moniker like Seratonin, it really is a happy place Original review Love having a swing on the chairs outside while sipping a fresh green juice. There's just such a zen vibe at this place (you can even order happy pancakes). I had a Mexican inspired dish which felt really clean and light. Definitely one of my favourite places to go when I want a healthy option. A really thoughtfully designed space creates a wonderfully relaxed atmosphere.

It’s great, I also sat on the seat with a swing, very happy The only thing is that I didn't know it was a vegetarian restaurant before I went, and it was very uncomfortable to eat without meat😭