Mcdonald's Currambine

Missed three items from our order and replacing these items seemed to be a massive inconvenience for the staff.

Not a bad Mickey D's. Coffee tastes like burnt owl sh!t, but at least it is freshly squeezed and then burnt. No, coffee is good. 👍🏼

Mainly for children when on holidays, not bad for quiet quick meal. Coffee was strong compared to other places in area.

Last night at around 2am we were in an Uber in the drive thru. As soon as we go to the speaker a girl said unclearly that there was an inconvenience and when we asked her to repeat it at the speaker as we didn’t catch what she said, there was no response. We moved to the window, we waited for at least two minutes with all the McDonald’s workers standing in a circle having a good old chat completely unaware that we and another car behind us were outside. Finally a man came to the window and advised us that they had to reboot their system and that it would take 20 minutes so they couldn’t take orders. What I do understand is that sometimes the system does screw up and that’s not often people’s fault but what I don’t appreciate is the fact we constantly had to push for information. Also waiting at the window for that long with nobody aware we were outside was just careless. We were in an Uber, if we we’re screwed around for too much longer we could have been charged an extra fee which would have been completely unfair. Overall, the fact that there is no manual system in place is appalling. Every good workplace has a manual system for when the system is down. Nobody offered to even write down our order. I would suggest better training for some of your employees. They need to be better equipped for when the system is down to still run the business. A flat out “we’re not doing this, you need to wait 20 minutes to place an order” is completely unprofessional considering you guys claim to be open 24 hours. Customers also need to be treated as a priority and not be kept waiting for so long to get information. Considering us and someone behind us were the only people there, it’s not a hard task to keep track. I really think the actions of last night were very careless and unprofessional. This could have been prevented.

Drive through orders are always wrong and missing items. They often only serve one lane drive through lane at a time, leaving whoever is unlucky enough to be in the wrong lane siting there for 5 or more minutes until they finally get served.

Standard maccas, fast and reliable

Drive through nice and quick. Enjoyed a refreshing iced latte.

I did a poo here 5/5

They don’t get your order wrong. Quick services. Clean inside.

Took a while when it wasn't busy. They said they couldn't make us a frappe but then 2 minutes later they gave one to someone else.