I have eaten at Loving Hut Richmond weekly over the past 2 years.
It really is a comfort having a neighborhood restaurant where the cooking tastes like home: no excessive oil, fresh vegetables and friendly service.
My personal favourite is the Pho - they have the best vegan Pho in the city (tasty, generous portion and plenty of mock meat). The broth is very hearty (and not just water/oil like other non-vegan restaurants tend to offer as a vegan option).
The menu is also very diverse, organised by Chinese, Vietnamese, Thai and Malaysian cuisines - allowing those with a vegan diet to get a taste of the various dishes that they may not otherwise have been able to taste.
Furthermore each dish has a protein element (tofu/mock meats) which allows for a complete meal.
The restaurant is clean (bathroom, tables) and the staff are very friendly and welcoming.
Definitely recommend and look forward to eating there again when I'm back in Melbourne!