KOI Dessert Bar

Delicate and well presented food, but disappointing customer service ,unaccomodating staff and uncomfortable seating arrangement. We came for the spring high tea special, booked for four to celebrate a birthday. We were given one small table, with barely enough space for all our coffee cups. So we requested to be moved to an empty 2 table set up, but they refused to accommodate our request on the basis of clashing reservations. The biggest stab in the back, was that the table was then subsequently occupied by a party of three. So I didn't understand why we couldn't have been offered those seats and given the option to vacate earlier. I might have high expectations, but for the price I did expect better customer service. It was advertised unlimited tea/ coffee so I would hope that they would ask if we wanted refills, but instead we had to constantly flag the wait staff for more hot water. No one bothered to ask if we were done before proceeding to clearing the table. No follow ups to how were doing and again no farewells. As a long time customer, I wasn't overly surprised by the spread as it was repetitive (koi style) : mouse, some element of fruity compote/ jelly for the fruity explosion and a biscuity base. I hope going forward they can be more creative in exploring new dessert elements. For now I tap out.

my mom and dad says that they love all the desserts #Ilovekoi#

We had a dessert meniu. Desserts were well balanced and not to sweet. I am not a huge fan of ice cream in winter time and two of the desserts were based on ice cream. It was quite difficult to eat few of disserts. One of them was just too hard to cut with spoon. The first one was a kind of jelly in a strow. Unfortunately, all the jelly dropped to my hands because I didn't know that I have to eat very quickly or maybe how to hold it. Waitress told that they will bring me a new one but they didn't. I few a bit disappointed after paying 65 AUD.

The perfect end to a great dinner; It was so much fun to explore these different desserts!

It's a little bit expensive but the complex elaboration of each dessert justifies it. An incredible mix of textures and an explosion of taste.

Brilliant ambience and environment, tasty fine foods and friendly staff

Love this joint! Best deserts I have ever had!

The desserts look pretty. That's about the only positive. They're hugely overpriced and taste awful (we had the orange).

Lovely treats, pricey but worth it once in a while.

The cake was tasty but the coffee was just so so. A little bit overpriced.