Hungry Jack's Burgers Fawkner

The burgers are and probably always will be better at HJ's. I dislike most junkfood, but 3-4 times each year i get a double whopper craving.. And I'm happy to say this store never fails to satisfy. Unsure about all the other negative reviews. I think people should clean up their own mess; i certainly do! Really enjoying the $1 frozen drinks during this hot summer period as well. Keep up the good work

Manager is rude to staff and customers

The burgers are bigger at hungry jacks

Waited 20mins in drive thru to get my food. seriously speed up the service. slowest HJ I've been too.

The worst experience at a Hungry Jacks restaurant I have ever experienced in my life. I went through drive through. I was a passenger of a vehicle. Driver asked 2 Whoopers with Cheese. Both minus onions & pickles. Driver confirmed again with cheese. We also had a free fries on the shake & win app. Got to the paying window. Confirmed again Cheese. Yes Yes Yes. Every time. Ok good. We were handed the food, proceeded driving and got on the freeway. I injected insulin. If you must know I’m a type 1 diabetic. We ate the fries and then I opened the burger wrapper and started eating the burger. No cheese. At this point I was angry because no one can follow simple instructions. I checked the 2nd burger and what do you know.. No cheese either and it had BBQ sauce in this one. Seriously?? I asked driver to get off at the next exit and turn back. By this time we just passed the Edgars Road exit so the next exit was Dalton Road. Finally returned and I went into the restaurant and demanded a explanation after confirming 3 times Cheese. They all looked at me like they’d just come down in the last shower! I asked for the manager which I wouldn’t call a manager. I demanded my burgers to be re-made properly AND a full refund on the burgers for my troubles, time wasted and fuel wasted returning. By this stage I still haven’t eaten anything except a hand full of chips. Remember I took my insulin as we exited the drive through. Manager said sure. No Probs. Went to the cash register and then paused and said he’ll be back. Ok fine. After 3 mins he returns and says “Sorry my manager said if you want the refund you can’t have the food” I was totally shocked. I explained my situation again incase he didn’t understand. “I had to return. I had to get off the freeway and back on to return here. I’m a diabetic. I took insulin and now need to eat. URGENTLY. Give me my money as you are not following procedures” “It’s not the money, it’s the principal” I told him. Again he said his manager said he’s not allowed. What sort of manager are you I said to the idiot? Then I demanded him to call back the manager and I’ll speak to them. So he did. What sort of “store manager” does this? Wouldn’t you just refund. Say sorry, hope for the customer to return? No. He called his manager. Manager said to me No sorry. Money and NO food or food and NO money. I could NOT believe this. The call is ended. By this stage I had already started eating my new replaced burger. My response to this was “Here.. give me my money back and take your food. I don’t want your food and if I leave this restaurant now and I have a car accident due to having a hypoglycaemia attack behind the wheel, YOU will be responsible for your actions taken. YOU will go to jail after a full Police investigation occurs” The store manager quickly handed me my refund and made sure I took the replacement burgers. I have No words to describe how shocked and appalled I am after the store visit. Will I return to this store? Definitely not. Absolutely disgusting Hungry Jacks Campbellfield!

Very nice fast food outlet One of the best

One staff member (Nicole) was taking our order and then ran away mid order while we were talking. Horrible service with very immature staff. They were too busy laughing and socialising behind the counter with each other to correctly take an order.

Ok food but the sort of fast food place where you need to clean your own table before sitting down

Horrible service. Girl at service was being rude and didn't realise that she shouldn't be swearing in front of customers even if it's to her work mate. No one was on the kitchen floor, she had to yell at them to come and make my burgers.

Thanks for going Halal guys makes it so much easier for us and hopefully u will find ur store more busier now😎