Hafez Persian Restaurant

I recently visited Hafez with my family, hoping for an enjoyable dining experience at an Iranian restaurant. However, our visit left much to be desired. Despite the restaurant's reputation, we were disappointed by both the quality of the food, the unprofessional behavior we encountered, and the disturbingly loud music. First and foremost, the food at Hafez did not meet our expectations. The taste and presentation were lacking, and it fell short of what one would anticipate from a restaurant of this caliber. It was disheartening to discover that the cuisine did not live up to the restaurant's reputation. To add to our disappointment, we experienced an incident that left us quite shocked. While we were still in the middle of our meal, the owner instructed his staff to clean our table. It was incredibly rude and disrespectful, as it made us feel rushed and unwelcome. It is common courtesy for restaurants to wait until guests have finished their meal before clearing the table, but unfortunately, this basic etiquette was disregarded. The situation escalated further when my wife politely requested that her unfinished food be packed for takeout. Instead of accommodating her simple request, the owner became visibly angry and began loudly complaining about a teenager sitting at a separate table. He demanded that the staff free the table, It was both unprofessional and disrespectful to single out and berate another guest in such a manner. This behavior only added to the negative atmosphere during our visit. Adding to the disappointment, the restaurant played music at an excessively loud volume for a few seconds. This sudden burst of noise startled our baby and caused unnecessary distress. It was highly inappropriate for the restaurant to subject its patrons, especially young children, to such disturbingly loud music. This incident made us question the restaurant's integrity. It appeared that Hafez falsely claims to be fully booked in order to create an illusion of popularity and exclusivity. However, our experience revealed a different reality—one of subpar food, unprofessional conduct, and a lack of consideration for the comfort and well-being of its guests. Regrettably, I cannot recommend Hafez based on my recent visit. The underwhelming quality of the food, coupled with the disrespectful behavior from the owner and the disturbingly loud music, left a lasting negative impression. I hope that the management takes these criticisms constructively and works towards improving both the dining experience, the professionalism of their staff, and the consideration for their customers' comfort. Thank you, and I wish you the best in your efforts to improve.

Very expensive. Poor quality Not worth then $12 My prices are not at all comparable to the quality

This price is very high for this quantity and quality Unfortunately, most Iranian restaurants are without side dishes and hot bread I ordered a king press, 35 dollars, a tasteless skewer of leaves and chicken, if I'm not mistaken, other restaurants also serve a pounded skewer with leaves and chicken. Anyway, I am sure that other restaurants are better than here

By far the best Iranian restaurant in Melbourne

Best baghali polo ever!😍 Thank you!

I am really sorry for your management

Very excellent and high quality

Better restrant