Title: A Truly Disappointing Dining Experience
Rating: ⭐ (1 star)
I'm writing this review with a heavy heart, as our recent visit to this restaurant left us in utter disappointment, with our special occasion - a birthday - ruined by the subpar experience we had.
Firstly, the service was far from acceptable. Our server seemed disinterested and unresponsive. It felt like we were intruding rather than being welcomed guests. We were ignored for long periods, and when the staff did engage, their lack of professionalism was palpable. There was a distinct lack of the basic courtesy and respect one expects when dining out.
As for the cleanliness, it was downright appalling. The floors were sticky and evidently had not been cleaned for a while. It's disconcerting to think that an establishment serving food has such low standards of hygiene. This lack of cleanliness extended to the bathrooms, which were also in a dire state.
Adding to the already dismal environment, the rubbish bins located outside the restaurant were not just filled to the brim but overrun with rats. It was a horrifying sight that greeted us even before we stepped inside, certainly not the first impression any diner would appreciate.
It's distressing to think that our anticipated birthday celebration was tarnished by such a disheartening experience. Instead of a joyous occasion, we were left with a bitter taste that had nothing to do with the food.
In a world where dining out is as much about the experience as it is about the food, this restaurant failed on all accounts. I'd strongly advise anyone considering a visit to think twice, especially if you're planning a special occasion.
I hope this review serves as a wake-up call to the management. It's clear that immediate improvements are necessary in both the service and the cleanliness department. For now, unfortunately, we won't be returning.
