I’ve been dining at Atlas for every country they’ve been to thus far and now I’ve been twice to their take on Australia.
Between the first and second time I’ve been to Australia was a gap of almost 2 months. During this time, almost the entire menu has been altered to some degree, save for the potato cakes and tartare sauce which has been the highlight both times I’ve been.
To be honest, the first Australia experience I had was a bit disappointing. I found the service to be lacking, the food to be below par given my previous dining experiences here, and the heart of the place really gone.
To Atlas’ credit, upon reading my initial review they were quick to follow up with a phone call. Genuinely wanting to know how they went wrong that evening and what they could do in the future to ensure an experience like that did not repeat itself. I finished the phone call impressed by their proactivity in trying to understand the situation and being entirely empathetic and authentic in their response.
I’m pleased to say that my second dining experience for Australia was exceptional, and returned to the roots of what Atlas is all about.
Service was excellent, attentive but not over bearing. You were never left wanting for more or less.
The restaurant manager displayed great knowledge of the matched wines on offer.
Also worth mentioning that there was a marked improvement in the cocktails on offer. The chilli margarita was fantastic. Probably some of the best cocktails that Atlas has put on their menu since I’ve been dining here.
Onto the food, a huge improvement. It returned to the Atlas of old - creative, refined and delicious. Highlight was the mussel with XO sauce, potato cakes (of course) and their improved interpretation of the sausage sizzle (it was much more refined than the first iteration I had 2 months ago).
A triumphant return indeed, improvements all across the board.
But what I’m most impressed with is the genuine and authentic response from their restaurant manager - it’s really bloody nice when restaurants genuinely care about what customers are saying.
Thumbs up Atlas, I will be back for Singapore.