Shell - South Melbourne

I came to the branch at 15:55. Pumped petrol, paid for it and an ice-cream. Went home marrily after taking the receipt from the guy behind the counter. 1hr later, two policemen came to my apartment door. They asked me to come out, asked for my driver's licence, whether I have a car, its licence plate, whether I've been driving today (of course I have, etc...) when they asked for my phone number I told them they need to slow down and tell me what the heck is going on. The policeman explained that they got a report that I refilled and did not pay at Shell South Melbourne. WHAT IN THE HELL, SHELL, are you guys high? I went to your store which is closest to my home, went inside to check in person with you to see you accept apple pay BEFORE pumping. I pumped, went inside and paid AFTER. I paid SUCCESSFULLY, your guy asked if I wanted a receipt, I TOOK THE RECEIPT, and left. And you sent the police to my home saying I did not pay? They need to do some serious soul searching, and some staff training. I'm attaching the receipt here for everyone to see. Without this, I would have little to fight against the claim that I fled the gas station after pumping without paying... Next time you go here, make sure you take the receipt. Or better yet, take your business elsewhere, unless you want police randomly showing up at your door for some nonsense like this. I did everything right, and yet they sent police to my car? I don't want my tax money being spent like this either.

The owner is very cheep person as he mentioned. Petrol cost was 76$ and my credit card has been regicted because of insufficient money. I have payed 40$ cash and the rest was 36$. He asked me to keep my mobile phone with him till I pay the rest of the amount which was 36$. I gave him my hand watch and he kept it. I hope one day people can trust each other. It is not about money it is about how we are destroying our society and humanity in the most world liveable city in the world which we are proud of it.

Outlet felt like it needed an upgrade but the prices are good here.

I go into this location every day to buy my coffee and food for smoko and the staff are some of the most friendly and kind hearted people i have met and very good to talk with! They have great fuel prices as well so would highly recommend going here for any of your needs!

It’s a very nice and clean station. Very friendly staff, good for snacks and coffee 😊

Wide range of drinks and confectioners And good quality fuel By review after daily visit for coffee and fuel

No Coke Full strength . Very dissatisfied . Had to drink full strength water . Might complain but what do you do ......

24 hours shell petrol, discount petrol, hot food, phone recharges and neosurf vouchers run by the helpful and courteous staff, especially chandu, always ready to go the extra mile.

Best fuel price in South Melbourne with great customer service and lots of food options. Please Note: This is NOT A COLES EXPRESS branded shell, just a SHELL so they dont take discount dockets or flybuys, but the price is still lower than others.

Friendly and polite staff. Best service station.Cheers!