A group of friend’s and I booked in for for a lunch at Red Poles based on reviews and recommendations. Initially the service was fairly standard, orders were taken, we went inside to get drinks etc. Entrees came out in relatively good time and were quickly consumed. Thinking the mains were about to come out, I finished my wine as I would have to drive. We then were left waiting 2 more hours for mains with no explanation or apology. To then make matter worse, they forgot one of the meals which turned out to be mine, so I sat embarrassingly waiting for my main before finally conceding and going to ask for it. When it did get ‘found’, the lamb shank couldn’t decide taste wise it it wanted to be a shank or roast lamb. It was underwhelming and I could genuinely do better.
We had planned on showing our visiting friends a number of McLaren Vale’s wineries, but given the amount of time we spent waiting, it was too late by the time we left Red Poles. Under staffed / over booked. Poor service. This place was a day ruiner. Not at all good enough.