Hi Heinz, thanks for getting in touch! We would like to sincerely apologies for the inconvenience that was caused! You definitely should not have waited 20min to collect a pick up that was ready! This is not common practice at any of our stores and we will look over our processes to ensure it does not occur again! We would love to make it up to you! If you could let us know your email address :)

It is halal, but not certified :)

Hello Sharn, thanks for getting in touch! We will be closed from the 23rd December and reopen the day after boxing day on the 27th December. Apologies for any inconvenience, wishing you all the best for the holidays and hope to see you soon.

I've had pretty good experiences with Meet & Bun and gluten free, their beef burgers with a gluten free roll are completely gluten free. The fryer the chips are cooked in is next to a fryer cooking gluten containing foods. I'm a celiac but only moderately reactive, but I haven't had issues with cross contamination. Additionally, the kitchen staff have in the past exhibited an understanding of cross contamination procedures. The shakes may be made with wheat glucose syrup or contain traces of gluten. I've never had a reaction. Overall, my experience with Meet & Bun's gluten free food has been a good one

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