Kelly's Hotel

Fine food good service

Best panther in burn city

My mother ordered from the child's menu as she's still recovering from surgery. Despite originally assuring us this is okay the manager came over and dismissed it immediately. Upon showing the staff my mother's medical card it was promptly ignored and management refused to budge. We were out celebrating my mother's recovery and the rudeness and inflexibility of the staff brought her to tears. It all could have been avoided with a little compassion, empathy and kindness. Instead we were met with hostility and rudeness. We're currently eating at Amazing Grace just down the road who have always been accommodating and incredibly lovely. If you're planning on visiting Kelly's I recommend changing those plans and going to a restaurant that prizes service and considers their customers worth a damn. We'll never be going back.

The food choice is very impressive and quality of food just divine. Staff members are very accomadating and make you feel very welcomed. The winner of the day for me was when I ordered the James Irish buck cocktail 🍹 magnifico!

Great place to get a glimpse of the city skyline

Such friendly staff in the bistro! Great to see them helping a group of elderly men enjoying a celebratory lunch, taking photo's and making a bit of a fuss. Also our service was very cheerful and prompt. Meals were nice and served very hot which was great. 10/10 keep it up!

Thank You for amazing food with exceptional service!! All staff were super friendly and helpful. Slight delay with entrees which the Duty Managers quickly rectified for us without a fuss. Everyone loved their meals and delicious cocktails.

Staff are very very friendly, however, the meals are on the expensive side. I would go again for a catch up and drink, but not for a meal. Whilst the meals were quite good, (4 of us were there), they were costly.

Just had Kelly's Hotel Drive-thru meals. Delicious Steak Sandwich, Calamari and a Parma! Excellent meal, service and easy no-contact 🙂

The food is amazing,so very tasty. You get what you pay for. I had Chicken Kiev and it came with a Garlic Cheese Sauce. It was fantastic. Thanx Team