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Popped into the lil Caff around the corner, which is clearly only set up for the hordes of elderly & their Saturday morning bacon & eggs. I just reaffirmed its worth standing up for yourself. When my green tea & halloumi, tomato, spinach & tiny pieces of wheat free toast - no butter, nothing more (see pic) was placed in front of me I couldnt hold onto the $20.10 charge when I realised they replaced the mushrooms & eggs with 1 extra piece of toast & charged the same price. The Asian Manager politely apologised & refunded $15. While I could have eaten begrudgingly choking on my thoughts of what is fair in this world or collected my refund forgone the tea & walked away, I chose instead to sit back & smugly tuck away my clean lil $5.10 vege brekkie & tea, with the added elation of knowing I won ova the grimmacing rude aussie waitress(not) who set the original price -- and I got to write this post. I'd like to come back specifically because of the Manager's prompt no fuss response, in the customer's favour, only I'd have to check the waitress roster in case she sabotages my feed. ;-) #customerIsAlwaysRight #satisfiedCustomer
I am pleasantly suprised at the amazing service we recieved tonight. My steak was a little too well for my liking, so I ate around it and thought I would casually mention this to the waiter when we are done, they were so lovely about it and brought us an entire new meal, at least 5 staff members came up to make sure everything was perfect, the food was mouth watering. Amazing atmosphere and amazing customer service guys! .. we now can't move..too full lol