Zagame's Berwick

We (family of 5) ate here recently as we have just moved to the area and had never eaten at a Zagame's before. Food is okay but not great. Considering the cost of most meals you would expect better quality better tasting food and less of a production line experience. The meals were pumped out pretty quickly considering the number of people there. Kids meals come with soft drink with no flexibility to have another drink (like small milkshake) if the kids don't like soft drink. Drinks are from a bar. Staff were friendly. Cutlery was not well cleaned and chairs were pretty dirty. A 10% surcharge is added to bills on Sundays, which is pretty poor considering that it comes across as a family restaurant (due to the large indoor playground) and Sundays are quite often a popular day for families to dine out or catch up with extended family. This surcharge adds a lot for no real reason, especially for large families. Maybe save the surcharge for public holidays. The playground is pretty good for a restaurant playground. The playground is the only reason I've given two stars.

The WORST fish and chips I have ever had. Fish was so greasy, doughy and tasteless that the USA have asked it to run for the 2024 presidential election. Management were nice enough to offer me another meal or drink but I didn’t feel like punishing myself any further. Zagames, I award you no points and may God have mercy on your soul.

Lots of gluten free options. The kids steak is very chewy and not very nice. Main meals are large and main meal steaks are high quality and worth the money. Cutlery could be cleaner. Kids meals are reasonably priced. Playground is a highlight.

I celebrated my birthday with family at your venue. I was served by Courtney who walked from the kitchen to the entry to help me retrieve my $20- Birthday Voucher. Her friendly service exceeded my expectations. Having good front of house staff is so important in hospitality. Courtney is a credit to your team. Thanks for an enjoyable evening.

Had a wonderful lunch with some friends, for My birthday,great food.friendly staff

We all enjoyed the new menu, my Mum was happy with all the gluten free options. The kids 10 & 12(just turned, there to celebrate her birthday) were very impressed by the new play space and the dipindots for dessert. We had a great night thanks to the wonderful staff, they are always lovely.

Great place to eat, especially if you have kids the playground is amazing. Restaurant is clean and well presented, staff are also kind. Meals are delicious and a decent size and ordering from your mobile is a great idea, one down fall is there is no main spaghetti bolognese. Definitely coming back though.

Soup just warm and main brought out before soup finished so vegetables cold.

Arrived quite late for lunch one day recently and did not have a booking. The welcome at the door was not friendly and it really did seem that we were a nuisance being there. Several times before being seated we were told that we would have to hurry up because they were closing the dining room in an hour. Food was good, wait staff pleasant. We had 3 seniors meals. I friend had Chicken schnitzel and was very pleased at how big the meal was. Other friend had Chicken Ceasar salad and was pleased despite the chicken being a little dry. (Maybe because we were so late arriving!) My spinach ravioli with pesto and Goat cheese was huge and delicious.

Very Good. Staff excellent.