Yarra Glen Ice Creamery & Chocolates

Popped in for a coffee as the queues at YV creamery ice and Chocolatier were forever. Owner very friendly and welcoming ..coffee was fantastic. Full of flavour and not bitter at all ... nice vibe shop.also.

The Turkish delight sundae is seriously one of the best things I’ve ever eaten! Service wasn’t the best but it was alright but SO WORTH IT FOR THE DAMN SUNDAE

Despite the big sign on the front that says ‘Ice Creamery’, it seems like more of a cafe with a small fridge offering a handful of ice creams. Upon entering the ‘cafe’ there were two gentlemen standing around behind the counter chit chatting, even after they’d seen us walk in they continued chatting to each other. I politely tried to get some attention, unfortunately that didn’t work. Eventually we were served however the portion size of their two scoops of ice cream certainly did not match the hefty price they charged. Extremely disappointing to say the least. **Edit. Thank you for your response. That’s great to hear that you’ve got 16 flavours. It’s a shame they weren’t all available during our visit. Further, to clarify, your pricing is not the concern here, it’s that the quantity served does not match what you’re charging. I’d be more than happy to pay your prices if, for example, the quantity matched that of a very well known award-winning ice creamery up the road from you (whom by the way, are far more generous with their two-scoop serving and only charge $6.80). Food for thought. I’ll leave it at that.

I wish I took photos of your shop, it’s so fun and colourful but we will return on our next trip through. The ice cream was delicious and you were very accommodating with my grub of a child 🤣 he loved his take away cookie and can’t wait to give his pop the block of chocolate for his birthday next week. Thank you for asking how hot I like my coffee, no one ever asks me this. Say hi to your mum, she’s lovely ☺️

Not pleasant. The vanilla thick shake was horrible, poor texture and flavour. The ice cream cone was the wrong flavour, some kind of cookies and cream, when honeycomb was requested, also unpleasant. Not well priced at all, especially considering that we were them tasked with finding a bin in which to offload it all. It was something like cookies and cream, or a chocolate chip, the main point being, it wasn't honeycomb. As for the bin, we began eating and drinking the products in the car, so, it was when further down the road that we realised we required a bin, so had to then locate one.

Lovely fitted out shop, but service and size of servings let them down. Went into the store today and they were very busy and seemed inconvenienced by this. Ordered 3 ice creams for $15 and whilst the ice cream was nice, the scoops were very small. Want to support the local smaller shop but this is the second similar experience I’ve had, so will probably go back to their competitor down the road next time.

What a great place to visit Bright colourful and fun atmosphere and the most amazing flavours of Ice Cream. The Cherry Panacotta is one of my favourites.

This afternoon my husband and I being a local, thought I would support a small local business in YG. We walked up to Yarra Glen Ice Creamery in Bell St, it was quite with a couple of people sitting at a table and only a 1 young staff member who greeted us and was polite. We ordered 2 x double scooped ice creams She had made up the first ice cream, when a older man walked in came around to the counter and questioned the young girl about a milkshake she should be making and ordered her to do so and took over to complete our order. Coming in from out side he did not even wash his hands or sanitise which I thought was extremely unprofessional for a business during covid, just took over. He took so long to scoop 2 scoops of ice cream on a cone and handed it to me, I looked at my husband in disgrace as it was half the size as his. He then took forever to use the till and my husband just tapped the card and we left. I asked my how much for the ice cream he said $8.50 each for a 2 scoop, I said no way mine is half the size of yours and yours is a normal size. I went back into the shop in discuss and the man totally ignored me, while another customer looked at my ice cream and laughed saying did I order the kids ice cream. Finally he served me, and I asked for a refund, I wasn’t going to pay for his ridiculous high price for what I was given. He was rude and refused, I had repeated my request and he said very loud “ No I’m not going to” Customers just looked at me. He took the ice cream out of my hand and added more and was saying, that the girl who served us had put far to much ice cream on the the first cone. He had even said that he pays $60 for that tub of ice cream. I was in complete shock at his behaviour and so called customer service. The ice cream was not even worth raving about, instead a waste of time. So I would be recommending The Yarra Valley Ice Creamery and Chocolate Factory to all my neighbours,friends and work colleagues for quality and great customer service with a smile.

Fantastic ice cream, definitely worth checking out.

Cappuccino and Apple Berry slice were both very good. Great decor and friendly staff. Pleasant garden view.