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1 Casino Dr, Broadbeach
Great atmosphere
Good fun. Great staff.
Car park needs some serious attention. Signs to actually show you were to go. Other then that. Quite nice.
Love our yearly stay here. Rooms are always quiet and well maintained. Beds are comfortable and clean.
I'm giving it 3 stars... only because, even though it was beautiful, our room service was not up to scratch. The lady in front house dining for breakfast argued with my husband and was extremely rude to us and when she actually realised she made a mistake and my husband actually WAS right... NO apology was given!? Tables were not cleaned after last people in the bar and restaurant vacated them and that was not good. We had breakfast all inclusive, but had to pay for certain items, so wasn't actually all inclusive after all? We did dine in the Imperial Restaurant and we couldn't speak any higher of the 5 star service there. Staff there were so attentive, friendly and food was so amazing. Best meal we have had in so long. All in all the room was lovely, but the behaviour of some staff was appalling. People like this, should not be in a customer service position, treating paying customers like this. Not a good look and these days they cannot hide behaviour like that, as it is word of mouth, usually via social media.
Overall it was a great stay, the bed was comfortable the room was nicely appointed. Staff were very helpful. One downside only small was there were no wine glasses in the room and it took 40min. And we couldn't just go to one of the bar to collect some. But overall it was really nice stay will be back
Love heading to the casino. Great place for a variety of food options breakfast, lunch and dinner. Place is always classy and clean. The bars are great throughout and the sports bar TV is awesome. I've stayed at the casino a lot in the past and have to say the rooms are the best they have ever been. Nice and modern and looks expensive. The darling hotel is a something you would see in movies in Vegas.
Definitely has this grand hotel feeling to it. I am not sure what much more to say. Itβs a five star hotel and you can feel it from heel to head. :)
Star is hit and miss but has always been a reliable venue to attend. Drinks are improving as are local bars. The hidden tequila bar is quite nice! Quite a small casino but still fun. Covid has hurt it substantially but hopefully it will be back in full swing over the next few years.
We stayed there for my 70th birthday June 17 2021. The porters out the front and the check in staff (Vanessa) could not have been more courteous and helpful. Nothing was too much trouble. The nice surprise was that a bottle of sparkling arrived at 5pm with a birthday card signed by Vanessa. Wonderful service!!!
This restaurant currently does not have a description.
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