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The Hatter's Cafe in Katoomba
3.2
/ 295

The Hatter's Cafe

View phone +61 2 4782 4212

U 1 197 Katoomba St 2780, Katoomba

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Work schedule:
Monday
07:30 - 15:00
Tuesday
07:30 - 15:00
Wednesday
07:30 - 19:00
Thursday
07:30 - 15:00
Friday
07:30 - 15:00
Saturday
07:30 - 15:00
Sunday
07:30 - 15:00

Description

Questions and answers (1)

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What is opening and closing hours of the cafe?

Review

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The Hatter's Cafe
RB

Roger B.

06.23.2021
5

Friendly service. Great coffee and good food.

The Hatter's Cafe
AW

Allison W.

06.21.2021
3

Nice staff but no one really in charge to oversee running of the place. Tables left unwiped and empty sugar sachets in bowls on table - had to steal sugars from another table. Drinks came separately but food came together and was quite nice.

The Hatter's Cafe
EM

Ef M.

06.14.2021
1

Food was ordinary and expensive. We had 2 burgers, a pasta, a serving of fries and 3 soft drinks which totalled over $90. The burger buns were burnt and the burgers were not very good. In addition it was 10 degrees Celsius outside during the middle of the day, yet they had no heating and the front door wouldn’t close and was letting cold air in. It was freezing and uncomfortable. There was a fireplace but none of the staff knew how to use it. Toilets were grubby. We’ll never go back.

The Hatter's Cafe
LS

Leisha S.

06.13.2021
5

A delicious breakfast served by happy and helpful staff who were able to accommodate my dietary changes without a fuss. I would definitely recommend a visit to this lovely cafe.

The Hatter's Cafe
AG

Andrew G.

06.10.2021
5

My mother and I arrived after the cafe was closed. My mum needed to sit down and catch her breath. We were there for a few mins, when the owner opened the door and invited us in from the cold, and offered to serve us. My mum and I enjoyed a coffee and banana bread in front of the fireplace heater. The owner could not have been more accommodating towards my mother and I, and for that , we are very grateful. The hospitality shown to us at The Hatters really went a long way to my mum and I having a great day together. Thank you so much!!

The Hatter's Cafe
jb

josh b.

05.29.2021
2

**Preface my partner is a Venue Manager and i was previously a Restaurant Manager before changingindustries** This venue, lacks professionalism. It is run by the owner directly which should tell you all you need to know there. Food was Syd city prices at ($23 for a big brekky-missing the 2nd sausage & hashbrown) it also came slowly 25 minutes, menus we had to fetch ourselves, table wasn't cleaned down between previous customer and us, and the owner come matre de could not make eye contact during interactions instead speaking to the floor or wall which was super odd. Pay for a front of house professional and watch your venue really blossom!

The Hatter's Cafe
PD

Pragati D.

05.19.2021
3

Food was really good, we loved the taste. But they charged more than the prices printed on menu card and did not even inform in advance. We paid 1-2 dollars extra for each items and tax as well. When asked they informed their prices are different for weekends. It was surprising for us as they did not even bother to inform in advance. 3star only due to service and price transparency issue otherwise food is awesome😊 I definitely recommend this place to everyone visiting Katoomba. Will visit again by making sure the price I am paying before ordering. Note - None of the online menu card for this restaurant matches with the food options and prices.

The Hatter's Cafe
MG

Monika G.

05.17.2021
4

The place to go if you want a kick start before a hike in the Blue Mountains

The Hatter's Cafe
RI

Roland I.

05.17.2021
5

Great food and kind staffs. A bit of art, a bit of style make a good atmosphere. Jump in anf if it is too late for a coffee than grab a beer or a wine

The Hatter's Cafe
DB

Daniel B.

05.17.2021
1

Wow, this has probably got to be the most mediocre cafe I've been to. They lay claim to being the oldest cafe in Katoomba but it really shows because it doesn't seem as they have innovated since opening. Took 30 mins to get coffee orders out and cafe was barely half full. Egg was so overcooked it was rubber, bacon was too chewy and milk bun which is supposed to be soft was hard and felt old. Menu was old and uninspiring.

The Hatter's Cafe
TK

Tom K.

05.16.2021
2

Overall, don’t bother. Service was well below par. Food was average. Friends food arrived after 1hr wait. We waited another 20mins only to be told that our order hadn’t come through. Quite unapologetic refund offered. Not recommended

The Hatter's Cafe

FarrellyLiam

05.15.2021
1

Staff simply ignored me for 20mins me an never took my order.

The Hatter's Cafe
AL

ANNE L. F.

05.02.2021
1

too slow, It took us 35 mins. to get our meals.

The Hatter's Cafe
YX

Yin X.

04.24.2021
1

The serve size was like kids meal. The taste was bland. Be aware it’s rip off

The Hatter's Cafe
sz

sub z.

04.24.2021
2

The linguine is a real rip off. Very small portions with no chicken and hardly any mushroom in it. The service was alright.

The Hatter's Cafe
AO

Alex O.

04.18.2021
1

Walked inside to be told that they were booked out. Several tables free with no reserved signs on any. Staff didn't even bother to look at us while telling us. Byeeeee.

The Hatter's Cafe

Caz

04.15.2021
4

Food and coffee were good but service not so good. They got our order wrong, forgot parts of our order and attention was not there, but i guess this is expected as they were very young. Food and portions were really good and coffee was amazing. This all made up for it.

The Hatter's Cafe
LJ

Lucy J.

04.10.2021
1

Terrible food the service wasn't great the people were nice but not very helpful when we walked inside the building there was no one to greet us and show us where to sit so we just sat down ourselves. The tables were fithy I dont think that anyone cleans in that place. The food was slow we had to wait about an hour before our food came. Ordered 3 burgers and a side of chips for our group and the burgers were terrible burnt buns, bacon tasted bitter and undercooked, we got about 9 chips on our plate and all for $21 which is a total rip off. Then halfay through our food the chef decided that he/she had to leave the resturant and they had to kick the new customers out saying they were not serving food and this poor 16 year old girl had to deal with everything in the cafe. This terrible food has given me food poisoning and the hatters cafe is seriously unhygenic and definatly will never be going back there again. food is terribly over priced disgusting and terribly run. for anyone looking for a place to eat dont even bother eating there made a huge mistake going there I would rather have skipped the meal then eat then eat their food

The Hatter's Cafe

Theresa

04.04.2021
2

Brekky tasty but service slow.

The Hatter's Cafe
MC

Marguerite C.

04.03.2021
3

Service good. Staff friendly. Scrambled eggs very poor quantity for price.would not return.

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Description

The Hatter's Cafe prides itself in offering fresh quality meals from locally sourced produce. Enjoy a casual breakfast, choose from a delicious lunch menu or come in anytime for for a great coffee and a selection of desserts

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