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Hungry Jack’s in Annandale
3.2
/ 170

Hungry Jack’s

View phone +61 7 4755 0111

109-111 Macarthur Dr Annandale Shopping Centre, Corner University Road 4814, Annandale

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Work schedule:
Monday
06:00 - 22:00
Tuesday
00:00 - 23:59
Wednesday
00:00 - 23:59
Thursday
06:00 - 22:00
Friday
06:00 - 22:00
Saturday
06:00 - 22:00
Sunday
06:00 - 22:00

Review

Add your rating
Hungry Jack’s
JC

Josephine C.

06.27.2021
2

The Assistant manager Cameron is arrogant and rude and needs to adjust his people skills. Customer service is very poor and they couldn't even get orders right 3 times over of trying. Worst Hungry Jack's I have ever come across.

Hungry Jack’s

Dis6runtled

06.17.2021
1

Incredibly slow for a drive thru

Hungry Jack’s
JS

Jodie S.

06.03.2021
1

Asked for the ham and cheese roll. They said we don't have that on the menu. I was literally looking at it on the menu board. Had to order a soggy no ham, ham and cheese toastie. I later learnt the roll is called a Yumbo.

Hungry Jack’s
DS

David S.

05.27.2021
1

Cold burgers....when we complained, the manager said "thanks for letting us know"...this is the worst restaurant...go to KFC or somewhere else....worth the extra drive

Hungry Jack’s
JT

Jonathon T.

05.18.2021
1

Worst service. Second time the drive through has missed my vehicle.

Hungry Jack’s
EJ

E J.

05.10.2021
3

3 stars because they are usually good for everything except for when you order a Rebel Whopper, they get it wrong 90% of the time. I have started to check my Rebel Whoppers in the drive-thru, and the most recent time I ordered 1 normal Rebel Whopper, and 1 with Vegan cheese/mayo. They forgot the cheese in the first burger, and forgot the Vegan mayo in second burger. The staff member at the window got so mad after we returned the second burger, that he slammed the burger into the bin.

Hungry Jack’s
KH

Kirstie H.

04.25.2021
1

Very slow staff. Waited so long in store while they constantly served drive thru customers. Decided after waiting 20mins to be served in store (only 2 people in front of me) to just drive through. That took another 15mins to get my food. This was during a peak hour time however, there were no more customers than usual.

Hungry Jack’s
SY

Simon Y.

04.13.2021
1

I visited at night on 12th of April, 2021 with my co-workers after really hard day to have dinner. We ordered more than $150 with 6 meals plus 2 family packs. We were waiting more than 10 minutes even we were only customers at the restaurant but it was acceptable because these days many teenagers are on the training in many places for their life journey. However, once I received my order, a nightmare just bagan. All my orders (6 meals and 2 packs) were messy in paper bags so my co-workers and I could not see what we ordered. So I asked them "some of us would like to take away, can you please make it in separate bags?" Then they rudely replied to me "please take your food over the desk and you can do yourself". I was really shocked because I was trying to communicate to solve my complaint, I was not interrupting their work. Even that(because I did not make any more problems, I was too tired) I took my orders to my seats to find my burgers. Again I could not find it because there was (on the burgers which were more than 6) no signs to recognise which burger is. So I asked again then the manager Sarah was really rude to explain (I am still not sure what was wrong with her, now I am thinking that because I am not native English speaker or I do not look Australian even I am Australian citizen). I and my members did not expect such a fine dining restaurant service quality but I cannot believe that Townsville people could accept this kind of service?. At the last, one of my members asked to get tomato sauces then they just whacked some over the counter. Attached a picture what we had (almost burnt burger).

Hungry Jack’s

김태준

04.12.2021
1

I made a group order here. However, the service was unfriendly and the hamburger patties were not good. The hamburger didn't come out as ordered and the package was mixed up, so we complained, and he told us to take care of it. I felt like I was being ignored because it was Asian. I asked for ketchup, but I threw it. I felt very dirty. I will never use this place again. Manager name is Sarah. 12-04-21 08:20 pm

Hungry Jack’s
TL

Timmy L.

04.03.2021
4

Excellent service on Tue 30 Mar, trainee Helena did a great job despite a big crowd and impatient customers.

Hungry Jack’s

Kristy

03.30.2021
5

99% of the time I have experienced friendly professional prompt customer service. Love the new double drive through that has just been installed. Annandale Hj's is conveniently situated within schools highway and next to Coles and chemist.

Hungry Jack’s
JB

Jack B.

03.16.2021
5

best place on earth but drive thru is slow

Hungry Jack’s
kc

kandina c.

03.13.2021
1

Not even worth 1 star... we come back time and time again and never gets better... and its very dirty.

Hungry Jack’s
SS

Selma S.

02.24.2021
1

Ordered 2 cappuccino over the counter ... took 30mins to receive my order... 3 workers on at the time gave more interest in the few drive throughs

Hungry Jack’s
BM

Brian M.

02.09.2021
3

All good

Hungry Jack’s
BP

Bernard P.

02.07.2021
1

Everything is going very slow,If you rush better not coming

Hungry Jack’s
JB

Joshua B.

01.27.2021
1

Placed an app order, get to the store and it’s closed, they already took my money from my account, spoke to the so called manager who was going the close and they said they don’t control the hours on the app, and there was nothing she could do at the time. I asked for a refund and she said ring the 1800 number on the next business day. Took two weeks for the money to go back into my account.

Hungry Jack’s
ps

pandrangi s.

01.18.2021
5

Delicious food here and a better place to hangout with friends

Hungry Jack’s
SD

Sam D.

01.13.2021
4

Great value and service but sometimes don't give complete order so you have to go back.

Hungry Jack’s
VH

Vanessa H. R.

01.05.2021
5

Breaky wraps r awesome

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