Can't fault the food but there were just so many non redeemable qualities about this place.
- The noise level was very intense that it almost felt like you were in a bazaar, the low ceiling amplified it even more.
- Lighting & fit out: Don’t we all love a flattering hospital grade white hue lighting when we dine? - NOT😑
**I pictured this place to be a dim, classy place where you can enjoy a quiet, romantic dinner based on the photos I saw online**
- The service: zero input for dish recommendation from our server - just a “depending on what you feel like” when we asked for some opinion.
There was a $400 charge(not sure whether it was accidentally or deliberately) for a bottle of wine we didn’t order on our final bill. Now usually if this happens in any other restaurant with good hospitality, the staff would offer some apologies before fixing up your bill. Astonishingly, we didn't receive a single one.
My partner politely inquired about the $400 item after receiving the corrected bill.
The unapologetic server: “it was a bottle of wine, Sir.”
………………I know, we were definitely being WAYYY too demanding to expect a “sorry” with this situation………..🙄
Having also visited Lorraine’s next door by Merivale, I was actually not too surprised by this level of customer service.
If you know, you know.