Betty's Burgers & Concrete Co.

Extremely disappointed with the service and food. Waited 20minutes for small thick cut fries, onion rings and tomato sauce. The store was somewhat busy, but had adequate staff. When I approached a staff member he didn't check my order and instead I received thin fries, onion rings and no sauce. He did not even bother to apologise or double check with me if my order was right before going back to the kitchen. I've come to Betty's for dine in multiple times at different venues and thought the food was mediocre, but always came back for the service. However, never again.

Riley was great, fast and helpful when my wife was flustered while getting Burgers for her elderly parents, thanks

Delicious!! Great minimalist menu and excellent quality which is all you need. Just try it. Wear something warm if going in winter.

I have NEVER had better service in my LIFE! The food was incredible but that took a backseat to what I experienced as soon as I walked through those doors. I was greeted by a gentleman I believe was named Isaac, who was friendly and walked me though all my options that adhered to my dietary needs. He was polite, friendly and went above and beyond to make my night that little bit better. Will DEFINITELY be coming back and hope to catch Isaac working when I do! Cracker atmosphere too.

Rory my man! Absolute legend! Top service all round guys!

Rory is a great bloke. Cheers

Thanks Rory!

Rory was amazing !! Thanks Rory - 10/10 would definitely come again :)))

To Rory’s manager, give him a feed brother he’s hungry

Rory was amazing. So friendly and kind. Was very helpful with my dietary requirements

Cold. Packaged badly. Over an hour wait for meal. Wont return.

Delicious food as always. The chicken on the burger melts in your mouth. Thick shakes taste really good. There special sauce is amazing!! I get extra all the time.2 hour free parking at the front. Hard to find in the city. Definitely will return alot!

Quick service & good food. Could prevent people from standing in the entrance waiting for food so other people can enter.

This is my local Betty’s. I love the food and all the people that work there are friendly and helpful. One worker In particular stands out to me, Isaac. He is always so helpful, polite and never stops working, whether it’s cleaning or attending to guests at the tables, or helping out where he can. It’s very much appreciated especially for a mom like me when I go to Betty’s with my small son. One on particular occasion, there was a lot of tomato sauce on my sons burger, and a small meltdown almost ensued, as he is a toddler. I informed Isaac and he was quick to resolve the issue and demonstrated excellent customer service. It’s these experiences that keep customers going back. Thank you! And keep up the good work.! It’s these small moments of kindness and professionalism that leaving a lasting impression! :)

Polite helpful staff, good food, clean shop. Thank you.

Pretty standard burgers. Can be cold at this store if it's windy.

I had Jess as a server, she was so friendly. Lovely food too! :)

yummy burger

Amazing burgers and great service

Delicious and friendly service. Attended to by Cameron at Newstead, thank you.